Privacy policy
Data controller
Data Collected
We collect the following data through the contact form:
- Name
- Email address
- Phone number (optional)
- Company name (optional)
- Subject of the request
- Message content
Purpose of Processing
The data collected is used solely for:
- Responding to your contact requests
- Sending you information related to your request
Legal basis
The processing of your data is based on your explicit consent (form checkbox).
Data retention
Your data is retained for a maximum period of 3 years from your last interaction with E-dem.
Your rights
In accordance with GDPR, you have the following rights:
- Right of access to your data
- Right of rectification
- Right to erasure
- Right to restriction of processing
- Right to data portability
- Right to object
To exercise these rights, contact us at: contact@e-dem.be
Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, modification, disclosure or destruction.
Cookies
Our site uses cookies to improve your browsing experience.
Essential cookies
| Cookie | Purpose | Duration |
|---|---|---|
cookie_consent |
Remembers your cookie preference | 1 year |
Analytics cookies (optional)
These cookies are only set with your explicit consent via the cookie banner.
| Cookie | Purpose | Duration |
|---|---|---|
_ga |
Unique Google Analytics identifier | 2 years |
_ga_* |
Session state preservation | 2 years |
You can change your choice at any time by deleting the cookie_consent cookie from your browser.
Google Analytics
We use Google Analytics 4 (GA4) to analyze the use of our site. This service is provided by Google Ireland Limited.
Data collected:
- Pages visited and visit duration
- Traffic source (where you came from)
- Device type and browser
- Approximate geographic location
Protection measures:
- Google Analytics is only loaded after your explicit consent
- IP address anonymization is enabled
- No personally identifiable data is transmitted
For more information: Google Privacy Policy
Data transfers
Data collected through the contact form is hosted in the European Union and is not transferred outside the EU.
If you accept analytics cookies, some data may be transferred to the United States (Google). These transfers are governed by the EU-U.S. Data Privacy Framework. EU-U.S. Data Privacy Framework .
Complaints
You have the right to lodge a complaint with the Data Protection Authority (DPA):